LOCKED OUT: please call a LOCKSMITH
If you have lost a set of keys, you need to make a copy, which you will have to pay for yourself.
If your keys are stolen, report it to the police and then report it to us. You will be required to get a locksmith to change your locks, which you will have to pay for yourself.
This will normally incur a charge from £150 paid directly to locksmith.
NOTE: Any DAMAGE to a door or lock will require a NEW replacement at full cost and labour charge.
You MUST let Castlelets know if you are locked out and had to change the locks – as we will need a set of the new keys, as per your agreement.
Any questions or issues to report?
Monday to Friday 9am-3pm